Frequently Asked Questions

Everything you need to know about your WILLY CHAVARRIA order.

What is your shipping policy?

We offer worldwide shipping via premium carriers. Orders are typically processed within 2-3 business days. You will receive a tracking number via email once your package has been dispatched.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition releases and sale items may be marked as final sale.

How do I determine my size?

WILLY CHAVARRIA garments often feature intentional oversized and boxy silhouettes. We recommend checking the specific size guide on each product page for detailed measurements to ensure your desired fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products sustainably made?

We are committed to high-quality craftsmanship and ethical production. Many of our pieces are produced in small batches using premium materials to ensure longevity and reduce waste in the fashion cycle.

How can I track my order?

Once your order has shipped, you will receive an automated email containing your tracking link. You can also log into your account on our website to view your order history and current status.